Frequently Asked Questions
Discover everything you need to know about your luxury fragrance journey.
Are your fragrances authentic?
Yes, every fragrance offered at The Scent Reserve is 100% authentic. we source our products directly from authorized distributors and the original fashion houses to ensure premium quality.
How long will my order take to arrive?
Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout for those who need their scents sooner.
What is your return policy for perfumes?
Due to the nature of beauty products, we accept returns on unopened and sealed items within 30 days of purchase. We recommend trying our sample sizes before committing to a full-sized bottle.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Please note that international shipping rates and delivery times vary based on the destination and local customs regulations.
How should I store my fragrances to ensure they last?
To preserve the integrity of the notes, store your bottles in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or cabinet.
Can I track my package after it ships?
Absolutely. Once your order is processed, you will receive an email with a unique tracking number and a link to monitor your shipment's progress in real-time.